- We work to ship out orders as quickly as possible, typically within 3 business days after the order has been placed if the items are located at our facility, however some of our suppliers for direct shipment have a processing time of up to 8-21 business days for items not located in our facility and direct ship to you. For holidays we may take longer to ship orders depending on carrier holiday schedules.
- Tracking information for your order will be emailed to you once your order is shipped out.
- If you wish to have an unclaimed, refused, or undeliverable package reshipped you are responsible for the new shipping cost.
- We are not responsible for lost, misdelivered, or stolen packages, or packages that were sent to the address that was entered in at checkout that the customer failed to correct. If your tracking shows that your package has been delivered, please check with your neighbors and family members to make sure they did not receive it by mistake. Then feel free to file a claim with the appropriate delivery service. We are not responsible for filing claims under these circumstances.
Drop Shipping or Direct from Supplier shipments
- Some items on our website ship directly from our supplier or manufacturer and as noted above in our "general information" rules they will ship directly from their warehouses with processing times of up to 8-21 business days, however most are much quicker, some items could take longer depending on availability.
- We are not responsible for shipping delays caused by acts of God, government shutdowns, weather delays or other such delays which would be out of our and our suppliers control. We work hard to keep up with any such delays and notify accordingly on our website and/or social media outlets.
Domestic Shipping Information
- Our shipping options for shipping within the U.S. from our warehouse are as follows. Business days are Monday through Friday only and do not include national holidays.
- Standard shipping with estimated delivery within 6 business days of when the package ships.
- Orders that ship free will do so under the most economical shipping method available.